Just a typical day ...

"Good morning," offered a cheery Jay-Dee to the customer who stepped up to the counter, "How can I help you?"

"Hmm," murmured the customer as they checked out the selection of baked goods displayed before them, "is the strawberry cheesecake any good?"

"Umm," Jay-Dee paused, "absolutely, otherwise we wouldn't been offering it."

"How about the muffins," growled the customer, "are they any good?"

"Yes," Jay-Dee kept smiling, "all of our baked goods are baked right here, and are very popular."

"Hmm," replied the customer, "I'll have a sunshine muffin." as she picked it out of the basket and a cup of today's speciality flavoured coffee, Chocolate Raspberry."

"What size?" asked a cheery Jay-Dee.

"Large." snapped the customer, "and it's for here."

"No problem," replied Jay-Dee pouring the coffee, "would you like the muffin heated up?"

"Umm, no thank you," the customer's mood was softening in the wake of Jay-Dee's cheerfulness, "I'll just have it on a napkin."

"That's fine," answered Jay-Dee , "would you like sugar or cream in your coffee?"

"No, just black," answered the customer, now smiling, "and thank you" she offered as she turned to find a table.

"You're welcome," replied Jay-Dee, "have a great day ..." As the customer moved to a table, Jay-Dee turned her attention to the next customer in line, "Hi, How may I help you?"

"I'd like something cold. It's too hot outside today," said the second customer in line, "what would you recommend?"

"Well," said a still cheerful Jay-Dee, "we have a selection of iced items. There are those on the board behind me there, and there are today's specials of Iced Irish Cream Mocha or Iced Raspberry Kiss Latte or if something with caffeine is more your speed, we have Apple Coolers or Apple Italian Soda. "

"Hmm, they all sound so good," replied the customer, "it's hard to choose ..."

"They all are very good," answered Kriss, as she walked up to the front counter carrying the strawberry swirl cheesecake, "and they all go well with the cheesecake ..."

Jay-Dee nodded in agreement ...